Recently, several airlines have announced an extension of the free ticket change and refund policy for flights between China and Japan until October 24, 2023. This move aims to address ongoing uncertainties in international travel and offer passengers greater flexibility and peace of mind. Due to factors such as recurring global pandemic conditions, evolving visa regulations, and fluctuating flight schedules, many travelers planning trips between China and Japan have faced unexpected itinerary changes. To alleviate passenger concerns and enhance service quality, major carriers—including Air China, China Eastern Airlines, Japan Airlines (JAL), and All Nippon Airways (ANA)—have agreed to continue their previously introduced waiver policies.Under this policy, passengers holding tickets purchased before the deadline and traveling on eligible flights may change or cancel their bookings once without incurring any service fees. However, certain restrictions may apply to promotional or connecting tickets, so travelers are advised to review each airline’s specific terms carefully or contact customer service directly before making changes. It’s also important to note that the free change/refund benefit typically applies only to involuntary changes—such as flight cancellations or entry restrictions—and may not cover voluntary cancellations for personal reasons.This extension reflects airlines’ responsiveness to market demand on the China–Japan route and provides added reassurance for travelers planning tourism, business trips, or family visits. As bilateral travel gradually resumes, such flexible policies are expected to further support the recovery of the aviation sector.
近日，多家航空公司宣布将中日航线的免费退改签政策延长至2023年10月24日。这一举措旨在应对当前国际旅行仍存在的不确定性，为旅客提供更灵活、安心的出行选择。受全球疫情反复、签证政策调整及航班动态变化等多重因素影响，不少计划往返中日两国的旅客面临行程变更的困扰。为减轻旅客负担、提升服务体验，包括中国国航、东方航空、日本航空（JAL）和全日空（ANA）在内的主要航司决定继续执行此前推出的免费退改签政策。根据该政策，在规定日期前购买且航班日期在政策适用范围内的机票，旅客可免费办理一次变更或退票，无需支付手续费。需要注意的是，部分特价机票或联程票可能有额外限制，建议旅客在操作前仔细阅读各航司的具体条款，或直接联系客服确认。此外，免费退改仅适用于因非自愿原因（如航班取消、入境限制等）导致的变更，若因个人原因退改，仍需视具体票务规则而定。此次延期体现了航空公司对中日航线市场需求的关注与响应，也为计划赴日旅游、商务或探亲的旅客提供了更多保障。随着两国人员往来逐步恢复，此类灵活政策有望进一步促进航空市场复苏。
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