Recently, rumors about certain Porsche China dealers ‘disappearing’ or going out of business have drawn widespread public attention. In response, Porsche China swiftly clarified that the incident stems from individual dealers’ operational issues and does not reflect a systemic risk at the brand level. The company emphasized that its overall operations in the Chinese market remain stable and that customer rights will be fully protected. Porsche China has activated an emergency response mechanism, coordinating with other authorized dealers to provide affected customers with after-sales support and vehicle delivery services to ensure an uninterrupted customer experience.Reports indicate that the involved dealers faced financial difficulties, such as broken cash flows, preventing them from fulfilling contractual obligations—leading to delayed vehicle deliveries or interrupted after-sales services for some customers. Porsche China noted that while all authorized dealers must meet strict qualification and operational standards, their independent business decisions fall outside the brand’s direct control. The company urges consumers to verify dealer credentials through official channels and recommends choosing reputable, well-established authorized dealers when purchasing vehicles.This incident also highlights the challenges luxury automakers face in managing dealer networks during rapid market expansion. Porsche China stated it will enhance oversight and support for its dealer network and further optimize its customer service system to uphold brand reputation and consumer trust.
近日，有关保时捷中国部分经销商‘跑路’的传闻引发广泛关注。对此，保时捷中国官方迅速作出回应，明确表示该事件属于个别经销商的经营问题，并非品牌层面的系统性风险。公司强调，其在中国市场的整体运营稳定，客户权益将得到充分保障。保时捷中国已启动应急机制，协调其他授权经销商为受影响客户提供售后服务与车辆交付支持，确保消费者体验不受影响。据了解，涉事经销商因资金链断裂等原因无法继续履行合同义务，导致部分客户出现提车延迟或售后中断的情况。保时捷中国指出，所有授权经销商均需遵循严格的资质审核与运营标准，但个别经销商的独立经营行为不在品牌直接控制范围内。公司呼吁消费者通过官方渠道核实经销商资质，并建议在购车过程中优先选择信誉良好、服务完善的授权门店。此次事件也反映出豪华汽车品牌在快速扩张过程中对渠道管理的挑战。保时捷中国表示，未来将进一步加强对经销商网络的监督与支持，优化客户服务体系，以维护品牌声誉和消费者信任。
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