Jiangsu Province recently announced the comprehensive elimination of government service apps at the county level and below, a move aimed at deepening digital government reform, reducing burdens on grassroots units, and improving service efficiency. The proliferation of various government apps had long caused issues such as multi-platform switching, duplicate data entry, and information silos for both frontline workers and the public, increasing administrative costs and undermining the quality of public services.This reform integrates government applications into a few efficient platforms, such as the provincial unified platform “Su Ban App”, enabling “one platform for multiple services”. It not only reduces redundant operations and maintenance costs but also promotes data sharing and operational coordination, avoiding duplicated efforts. Additionally, phasing out independent apps below the county level helps prevent formalism, allowing grassroots officials to focus more on field services rather than online documentation.The policy reflects the government’s people-centered development philosophy, streamlining services through technological integration. It marks a significant step toward efficient and practical digital governance. Jiangsu may further promote the standardization and intelligence of government services within the province, setting an example for nationwide grassroots burden reduction and digital reform.
近日，江苏省宣布全面取消县级以下政务App，这一举措旨在深化数字政府改革，切实为基层减负、提升服务效率。长期以来，各类政务App泛滥导致基层工作人员和群众面临“多端切换、重复录入、数据孤岛”等困扰，不仅增加了行政成本，也影响了公共服务体验。江苏此次改革通过整合政务应用、推广省级统一平台，将原有分散的功能集中到“苏服办”等少数高效平台中，实现“一平台办多事”。此举不仅能减少冗余操作、降低维护成本，还能推动数据资源共享与业务协同，避免重复建设。同时，取消县级以下独立App也有助于防范形式主义，让基层干部更专注于实地服务，而非应付线上留痕。该政策反映了政府以人民为中心的发展思想，通过技术整合优化服务流程，是数字治理走向集约化、实用化的重要一步。未来，江苏或将进一步推动省域内政务服务的标准化与智能化，为全国提供基层减负与数字化改革的实践范例。
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