Recently, rumors suggesting that the Porsche Center in Mengguan, Guiyang, had ‘disappeared’ or gone out of business sparked concern on social media. Consumers reported that the dealership had suspended operations, its after-sales service hotline was unreachable, and some customers who had already paid were unable to take delivery of their vehicles, raising questions about the store’s financial health. In response, Porsche China promptly clarified that Guiyang Mengguan Automotive Sales & Service Co., Ltd.—the authorized Porsche Center—had temporarily closed due to internal operational adjustments, but it had not ‘run away.’ The company is actively handling customer orders and after-sales services. Porsche China emphasized that all customer rights will be protected in accordance with laws and regulations, and advised affected customers to contact official customer service channels for assistance. Regulatory authorities have also stepped in to investigate and safeguard consumer interests. This incident serves as a reminder for consumers to purchase through authorized dealerships and retain complete transaction records to better protect their rights in case of disputes.
近日，有关贵阳孟关保时捷中心疑似‘跑路’的传言在社交媒体上引发关注。有消费者反映该4S店暂停营业、售后电话无人接听，甚至部分已付款客户未能提车，引发公众对其经营状况的担忧。对此，保时捷中国官方迅速作出回应，澄清称贵阳孟关汽车销售服务有限公司（即贵阳孟关保时捷中心）确因内部经营调整暂时闭店，但并非‘跑路’，公司仍在积极处理客户订单及售后服务事宜。保时捷中国强调，所有客户权益将依法依规得到保障，并建议受影响客户通过官方客服渠道进行咨询与维权。目前，相关监管部门也已介入调查，以确保消费者合法权益不受侵害。此次事件再次提醒消费者，在大额购车交易中应选择正规授权渠道，并保留完整交易凭证，以便在出现纠纷时有效维护自身权益。
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