Recently, a news story about a woman receiving a ‘second-hand’ meal through the ‘Pin Hao Fan’ (Group Meal Deal) service while hospitalized has drawn widespread attention. The term ‘second-hand Pin Hao Fan’ refers to the misuse of group-ordering features on food delivery platforms, where orders placed by consumers are subcontracted to unregulated or unofficial kitchens—sometimes even re-assigned to third parties for preparation. This practice often results in poor food quality and questionable hygiene. According to reports, the woman, who was hospitalized due to illness, ordered a meal via a popular delivery app’s discounted group deal. However, the food she received tasted off, came in flimsy packaging, and appeared to use stale ingredients. Further investigation revealed that the meal wasn’t prepared by the restaurant shown on the app but was instead cooked by an unlicensed street-side kitchen nearby. This incident highlights serious gaps in platform oversight regarding merchant verification and order fulfillment. Experts urge delivery platforms to implement stricter end-to-end monitoring to protect vulnerable users—especially patients—and advise consumers to exercise caution when choosing ultra-low-cost group meals, prioritizing vendors with verified credentials and strong reputations.
近日，一则关于‘女子在医院点餐遭遇“二道”拼好饭’的新闻引发广泛关注。所谓‘二道’拼好饭，是指外卖平台上的‘拼好饭’服务被部分商家滥用：消费者下单后，订单被转包给其他非正规餐饮点，甚至由他人二次接单制作，导致餐品质量下降、卫生状况堪忧。据报道，该女子因身体不适住院，在使用某外卖平台的‘拼好饭’功能订餐时，收到的饭菜不仅口味异常，还发现包装简陋、食材不新鲜。经调查，其订单实际并非由原显示商家制作，而是被转给了附近一家无证小作坊。此类‘二道饭’现象暴露出平台在商家审核与订单监管方面的漏洞。专家呼吁，平台应加强全流程监管，确保用户尤其是病患群体的饮食安全。同时，消费者在选择低价拼单餐时也需提高警惕，优先选择信誉良好、资质齐全的商家。
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