Recently, a viral online claim that ‘a passenger in Guangzhou owes 14 million RMB on their Yangchengtong card’ sparked widespread discussion. After investigation, authorities confirmed the figure resulted from a system glitch or data error—not an actual debt. Yangchengtong is Guangzhou’s widely used contactless smart card for public transportation, including buses and the metro. Normally, it operates on a prepaid basis, making massive negative balances technically impossible. According to Guangzhou Yangchengtong Co., Ltd., the anomaly likely stemmed from test data mistakenly entering the live system or erroneous card reading. The company immediately investigated the issue and corrected the faulty data. They reassured users that no individual accounts would be affected by such technical errors. This incident also serves as a reminder to the public to verify sensational claims through official channels before drawing conclusions. Yangchengtong pledged to continue improving system reliability to ensure both a seamless travel experience and data security for residents.
近日，一则‘广州一乘客羊城通卡欠费1400万元’的消息在网络上引发热议。经核实，该事件实为系统异常或数据错误所致，并非真实欠费。羊城通是广州市广泛使用的交通一卡通，用于乘坐地铁、公交等公共交通工具。正常情况下，羊城通采用先充值后消费的模式，理论上不可能出现巨额欠费。据广州羊城通公司回应，该异常数据可能源于测试环境信息误入生产系统，或卡片信息被错误读取。公司已第一时间排查系统，并对相关数据进行修正。同时强调，用户无需担心个人账户因类似技术问题产生不实欠费记录。此次事件也提醒公众，在面对网络传言时应保持理性，以官方发布的信息为准。羊城通公司表示将持续优化系统稳定性，保障市民出行体验与数据安全。
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