Recently, consumers reported that a Porsche-authorized dealership in Zhengzhou, China, appears to have abruptly ceased operations, sparking widespread concern. In response, Porsche China swiftly clarified that the store in question is an authorized dealer, not a company-owned outlet. Porsche China stated it has immediately contacted the dealer and is actively assisting affected customers in resolving their issues. The company emphasized its strong commitment to customer rights and brand reputation, pledging to urge the dealer to fulfill its obligations and ensure that customers’ vehicle purchases and after-sales services remain unaffected. Porsche China also advised consumers to verify dealership credentials through official channels and retain all transaction records to protect their interests. The current operational status of the involved dealership remains unclear, and local market regulators have launched an investigation. Porsche China said it will continue monitoring the situation and provide timely updates to the public.This incident serves as a reminder for consumers to choose reputable and authorized sales channels when purchasing high-end vehicles and to stay informed through official brand communications to mitigate potential risks.
近日，有消费者反映称，保时捷郑州某授权门店疑似‘跑路’，引发广泛关注。对此，保时捷中国迅速作出回应，明确表示该门店为授权经销商，并非保时捷直营店。公司已第一时间与该经销商取得联系，并正积极协助受影响客户解决问题。保时捷中国强调，其始终高度重视客户权益与品牌声誉，将督促经销商履行责任，确保客户购车及售后服务不受影响。同时，公司建议消费者通过官方渠道核实门店资质，并保留相关交易凭证以维护自身权益。目前，涉事门店运营状态尚不明确，当地市场监管部门已介入调查。保时捷中国表示将持续跟进事件进展，并及时向公众通报最新情况。此次事件再次提醒消费者，在高端汽车消费过程中应选择正规、可信赖的销售渠道，并关注品牌方发布的官方信息，以规避潜在风险。
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