In response to the aging population and to enhance residents’ quality of life, Shanghai is actively promoting high-quality development in domestic and elderly care services. Recently, the city has introduced a series of policies aimed at optimizing service supply, standardizing industry practices, enhancing workforce training, and encouraging innovative service models. For instance, through the development of ’15-minute community living circles,’ Shanghai is bringing home-based and elderly care resources closer to neighborhoods, enabling seniors to access convenient, professional, and affordable services right in their communities. The government also supports the development of digital platforms and promotes smart elderly-care devices and online booking systems to improve service efficiency and user experience. Furthermore, Shanghai is fostering a group of branded, chain-operated domestic and elderly care service providers with demonstrative impact, while strengthening consumer protection to create a safe, transparent, and trustworthy service environment. These initiatives not only address the growing needs of the aging population but also drive industrial transformation and contribute to the high-quality growth of the city’s service economy.
为积极应对人口老龄化趋势，提升居民生活品质，上海市正大力推进家政和银发服务消费的高质量发展。近日，上海出台多项政策措施，旨在优化服务供给、规范行业标准、加强从业人员培训，并鼓励企业创新服务模式。例如，通过建设‘15分钟社区生活圈’，推动家政与养老服务资源下沉至社区，让老年人在家门口就能享受到便捷、专业、可负担的服务。同时，政府支持数字化平台建设，推广智能养老设备与线上预约系统，提升服务效率与用户体验。此外，上海还着力培育一批具有示范效应的品牌化、连锁化家政与养老服务机构，强化消费者权益保障，营造安全、透明、可信赖的消费环境。这些举措不仅有助于满足日益增长的银发群体需求，也将带动相关产业转型升级，促进城市服务经济高质量发展。
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