Recently, a video showing an ‘Zhang Xiaoquan scissors handle breaking while cutting fresh fish’ sparked widespread online discussion. A consumer reported that while using Zhang Xiaoquan kitchen shears to process a fresh fish, the handle suddenly snapped, raising concerns about the product’s quality and safety. As a centuries-old Chinese heritage brand with nearly 400 years of history, Zhang Xiaoquan is renowned for its traditional forging techniques and has long been regarded as a reliable kitchen tool.However, this incident highlights potential shortcomings in material selection or structural design of certain modern products, particularly regarding durability when handling tough materials like fish bones. In response, Zhang Xiaoquan promptly addressed the issue, stating it had taken note of customer feedback and initiated an internal quality review. The company pledged to offer replacements or refunds and analyze the root cause. It also emphasized that different scissor models are designed for specific tasks and advised consumers to choose appropriate tools based on usage scenarios to avoid overloading.Experts noted that factors such as metal fatigue, improper use, or non-standard manufacturing could contribute to such failures. This event serves not only as a product quality concern but also as a reminder for heritage brands to continuously enhance their modern quality control systems while preserving traditional craftsmanship, in order to meet evolving consumer expectations.
近日，一则关于‘张小泉剪刀剪鲜鱼时手柄断裂’的视频在网络上引发热议。消费者在使用张小泉菜刀剪刀处理鲜鱼时，剪刀手柄突然断裂，引发对其产品质量和安全性的质疑。张小泉作为中华老字号，拥有近400年历史，以传统锻打工艺著称，其产品长期被视为厨房利器。然而此次事件暴露出部分现代产品在材料选择或结构设计上可能存在不足，尤其是在应对高韧性食材（如鱼骨）时的耐用性问题。对此，张小泉官方迅速回应，表示已关注到相关反馈，并启动内部质量排查程序，承诺对问题产品进行退换及原因分析。同时强调，不同型号剪刀有其特定用途，建议消费者根据使用场景选择合适工具，避免超负荷操作。专家也指出，金属疲劳、不当使用或非标生产都可能导致此类问题，消费者应留意产品说明并合理使用。该事件不仅是一次产品质量风波，更提醒老字号品牌在传承工艺的同时，需持续优化现代品控体系，以匹配当代消费者的高期待与多样化需求。
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